NHTSA Complaint #10627173 — 2005 CHEVROLET SILVERADO 2500

ON JUNE 7, 2014, WE WERE DRIVING OUR 2005 CHEVY SILVERADO HD WESTBOUND THROUGH KANSAS ON I70. A STRONG VIBRATION FORCED US TO EXIT. THE AUTOMOTIVE TECHNICIAN IDENTIFIED THAT THE DRIVER'S SIDE FRONT TIRE HAD SLIPPED A BELT. WE PURCHASED A NEW TIRE (NO FIRESTONE AVAILABLE). ALL TIRES WERE ROTATED AND BALANCED. IN AUGUST 2014, A SIMILAR VIBRATION WAS NOTICED. ON AUGUST 21, 2014, AFTER AN EXTENSIVE, MULTI-POINT INSPECTION, IT WAS DETERMINED THAT THE DRIVER'S REAR TIRE HAD SLIPPED A BELT. REPLACEMENT NECESSARY. OF THE REMAINING TWO FIRESTONE TIRES, ONE APPEARS TO BE FROM THE SAME BATCH (CORRESPONDING DOT#) AS THE DRIVER'S REAR TIRE THAT WAS JUST REMOVED. REPLACEMENT RECOMMENDED. THE PASSENGER FRONT TIRE APPEARS TO BE FROM A DIFFERENT BATCH, BUT WILL BE REPLACED. (UNFORTUNATELY, WE HAVE NOT BEEN UNABLE TO LOCATE A RECORD OF THE DOT# FROM THE TIRE REPLACED IN JUNE 2014.) FIRESTONE HAS INITIALLY DENIED REPLACEMENT/COMPENSATION TO THE AUTOMOTIVE BUSINESS PERFORMING THE REPAIRS. *TR