NHTSA Complaint #10627142 — 2004 LEXUS IS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10627142
Vehicle	2004 LEXUS IS
Component	STRUCTURE
Date of Incident	August 21, 2014
Date Filed	August 21, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DASHBOARD HAS BEEN DETERIORATING FOR SEVERAL YEARS. CONTACTED DEALER AND LEXUS HEADQUARTERS AND WAS TOLD THEY DID NOT HAVE TO DO ANYTHING AS CAR WAS NO LONGER UNDER WARRANTY. I EXPECT BETTER FROM A SO-CALLED LUXURY VEHICLE. MY DAUGHTER'S 1998 ACURA'S DASHBOARD IS STILL PRISTINE. NOT ONLY DOES THE MELTING MATERIAL LEAVE BLACK MARKS ON ANYTHING IT TOUCHES, BUT I AM CONCERNED ABOUT TOXICITY. *TR

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#10669951 — January 4, 2015 — THE DASHBOARD ON MY 2004 LEXUS IS300 IS MELTING; FEELS STICKY TO THE TOUGH, FINGERPRINTS CAN OCCUR, SCRATCHES VERY EA...

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