NHTSA Complaint #10626990 — 2009 TOYOTA CAMRY

AT ABOUT 60 THOUSAND MILES I NOTICED THE DASH BOARD OF MY WIFE'S 2009 CAMRY BEGIN TO BE VERY STICKY AND APPEARED TO BE MELTING. I WENT ONLINE AND PURCHASED A CARPETED DASH COVER FOR IT TO NO AVAIL. THE MATERIAL REMAINED STICKY AND EXTREMELY SOFT TO THE TOUCH. ALSO, IT GIVES A GLARE FROM THE GLASS WHEN DRIVING. WE CONTINUES TO LIVE WITH THIS ISSUE UNTIL I HEARD OF OTHERS WHO WERE EXPERIENCING THE SAME PROBLEMS. I TOOK THE VEHICLE TO MY LOCAL DEALER (GETTEL TOYOTA, BRADENTON, FL) WHERE WE PURCHASED THE VEHICLE AND THEY OFFERED TO RECOVER THE DASH WITH A SYNTHETIC LEATHER MATERIAL FOR THE COST OF $500.00. I SAID TO THE SERVICE MANAGER THAT I DID NOT THINK IT WAS FAIR THAT I HAD TO PAY FOR WHAT IN THIS CASE WAS CLEARLY DEFECTIVE MATERIAL. THE DASH IS NOT A "WEAR AND TEAR" ITEM. AT THAT TIME HE RESCINDED HIS OFFER TO REPAIR MY VEHICLE FOR THE PRICE QUOTED AND I DECIDED TO MAKE THIS CLAIN IN AN EFFORT TO GET THE VEHICLE REPAIRED. *TR