NHTSA Complaint #10626848 — 2003 INFINITI G35

BELOW IS WHAT INFINITI SENT OUT. I AM EXPERIENCING THE ISSUE AND NONE OF MY CONTROL PANELS WORK. THIS MEANS THAT MY DEFROSTERS ON BOTH WINDOWS ARE NOT AN OPTION FOR ME TO CLEAR MY WINDSHIELDS. THIS IS A SAFETY HAZARD EARLY MORNING NOW AS CONDENSATION SITS ON BOTH REAR AND FRONT WINDSHIELDS. EVEN THOUGH MY SYMPTOMS ARE EXACTLY AS DESCRIBED, I AM REFUSED A SOLUTION. THIS IS DANGEROUS AND IS A KNOWN DEFECT IN THIS MODEL AND YEAR CAR. 2003 G35 SEDAN AUDIO FINISHER CIRCUIT BOARD VOLUNTARY SERVICE CAMPAIGN ON SOME MODEL YEAR 2003 G35 SEDANS MANUFACTURED THROUGH AUGUST 21, 2002, THE AUDIO AND TEMPERATURE CONTROLS MAY NOT OPERATE AS EXPECTED. WHEN USING THE AUDIO EQUIPMENT OR THE TEMPERATURE CONTROLS, THE UNIT MAY BECOME INOPERATIVE. IN SOME CASES, THIS CAN BE CORRECTED BY TURNING THE IGNITION SWITCH OFF AND BACK ON AGAIN. IN OTHER CASES, THE UNIT REMAINS INOPERATIVE AND REQUIRES SERVICE BY AN INFINITI TECHNICIAN. TO PREVENT THIS CONDITION, INFINITI HAS INITIATED A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE AUDIO FINISHER CIRCUIT BOARD ON THESE VEHICLES AT NO CHARGE TO THE CUSTOMER FOR PARTS OR LABOR. THIS CAMPAIGN AFFECTS APPROXIMATELY 23,998 INFINITI G35 SEDANS IN THE UNITED STATES. ITB03-007 OWNER NOTIFICATION LETTER 2003 G35 SEDAN AUDIO FINISHER VOLUNTARY SERVICE CAMPAIGN DEAR INFINITI OWNER: THANK YOU FOR YOUR PURCHASE OF AN INFINITI 2003 G35 SEDAN. *TR