NHTSA Complaint #10626487 — 2006 CHEVROLET HHR

TO WHOM IT MAY CONCERN, THE KEY GOT STUCK IN THE IGNITION IN APRIL (WITH NO OTHER PROBLEMS) DRAINED THE BATTERY AND WAS PICKED UP AND TAKEN TO SMICKLAS CHEVROLET DEALERSHIP IN OKC, AND REMAINED THERE ON THE LOT UNTIL WE PICKED UP ON 8/8/14 WAS TOLD WE NEEDED A NEW BATTERY THEY COULD DO FOR AROUND $200 BUT IT WAS NOT PAYDAY YET AND WE ASKED FOR A JUMP WHEN WE GOT THERE. I FEEL WITH IT SITTING THERE SO LONG MAYBE THEY SHOULD HAVE TRY TO CHARGE THE BATTERY AT THE VERY LEAST. WE GOT A FEW MILES DOWN THE EXPRESSWAY AND HAD TO PULL OVER SO WE DIDN'T GET IN A WRECK OR CAUSE ONE DUE TO A TON OF SMOKE COMING OUT THE VENTS AND A TERRIBLE ELECTRICAL SMELL LIKE IT WAS ON FIRE! TURNED OFF THE A/C AND PULLED OVER TO CHECK UNDER THE HOOD TO MAKE SURE THERE WASN'T A FIRE, NOT ONE WE COULD SEE BUT IT SURE SMELLED LIKE IT!! CALLED RAY AT SMICKLAS RIGHT THERE ON THE SIDE OF THE ROAD, ONLY TO BE TOLD IT SOUNDED LIKE THE BLOWER MOTOR ON THE AIR CONDITIONER AND THAT HAPPENS SOMETIMES WHEN CARS SIT FOR THAT LONG. FEELING HELPLESS, WE FINALLY GET HOME TO CHECK THINGS OUT AND FIND THE PASSENGER FLOOR BOARD FULL OF WATER, UNABLE TO SET THE TIME ON THE RADIO AND SOME BUTTONS WON'T WORK OR THE CD PLAYER AND THE NEW REMOTE START WILL NOT WORK. WE GET IT TO OUR MECHANIC THAT REPLACES THE BATTERY AND TOLD US THAT THE OLD ONE WAS VERY HOT!! AND THAT THE BLOWER MOTOR WAS NOT THE PROBLEM, IT DIDN'T EVEN HAVE POWER TO IT, IT WAS AN ELECTRICAL PROBLEM TO DO WITH THE IGNITION SWITCH THAT THERE WAS A RECALL ON....I LAUGHED AND TOLD HIM WE JUST HAD THAT DONE! HE SAID THAT THEY MAY HAVE WIRED SOMETHING WRONG, OR THE SWITCH WAS BAD. AND TO THE END THE DAY, WHEN STOPPING FOR DINNER ON THE WAY HOME THE KEY STUCK IN THE NEW IGNITION SWITCH AND I HAD TO SHIFT FROM PARK AND DRIVE A COUPLE TIMES TO GET THE KEY OUT. WHAT DO I NEED TO DO TO GET THIS RESOLVED??? THANK YOU FOR YOUR TIME, *TR