NHTSA Complaint #10626465 — 2011 BMW X5 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10626465
Vehicle	2011 BMW X5
Component	VEHICLE SPEED CONTROL
Date of Incident	March 12, 2014
Date Filed	August 19, 2014
Mileage	50,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

IN MARCH OF THIS YEAR MY X5 HAD THE INCREASED ENGINE NOISE, CHECK ENGINE LIGHT COMING ON, AND STALLED ON I-80 IN OMAHA. I GOT THE CAR PULLED OVER AND STARTED AGAIN. I THEN HAD HUSKER AUTO OF LINCOLN NE (BMW SHOP) LOOK AT IT. THIS HAS NOT HAPPENED AGAIN TO DATE. IN JUNE I GET A LETTER FROM BMW ABOUT THE SAFETY RECALL OF VANOS ASSEMBLY BOLTS. THE DESCRIPTION OF THE PROBLEM FIT MY SITUATION BACK IN MARCH. I TOOK THE LETTER TO HUSKER AUTO BUT THEY SAID I HAD TO WAIT FOR ANOTHER LETTER FROM BMW. I HAVE APPROACHED HUSKER AUTO TWICE MORE SINCE JUNE, WITH SAME STORY FROM THEM. MY QUESTION TO YOU, IS THERE ANYTHING YOUR ADMINISTRATION CAN DO ABOUT BMW NOT ACTING TIMELY ON THE X5 RECALL ISSUE? *TR

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