NHTSA Complaint #10626343 — 2013 KIA OPTIMA HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10626343
Vehicle	2013 KIA OPTIMA HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	August 16, 2014
Date Filed	August 19, 2014
Mileage	31,320 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE TOOK THE CAR TO A CAR WASH , AFTER THEY CLEAN THE CAR WE TRIED TO START THE CAR , BUT WE GET AN ERROR " KEY IS NOT RECOGNIZE". WE WERE NOT ABLE TO START THE CAR. THEN MY WIFE BROUGHT THE SECOND KEY , WE GOT THE SAME ERROR. WE TOWED THE CAR TO DEALER AND STILL THERE AFTER 3 DAYS . THEY SAID THEY COULD NOT FIND ANYTHING WRONG . I DO NOT BELIEVE THAT , THERE IS SOMETHING WRONG , WHAT HAPPENED IF THIS CONDITION APPEAR IN HIGHWAY ? I DRIVE 30,000 MILES A YEAR AND EVEN THOUGH THIS IS THE FIRST EPISODE, I AM VERY CONCERN REGARDING THIS PROBLEM. *TR

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