NHTSA Complaint #10626336 — 2014 BUICK ENCLAVE

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 10626336
Vehicle 2014 BUICK ENCLAVE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WA

Consumer Description

THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WAS A DESIGN PROBLEM AND DID NOT REALLY KNOW HOW TO CORRECT IT. I HAVE A PICTURE FROM THE FIRST INCIDENT IF YOU REQUIRE IT. *TR

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