NHTSA Complaint #10626293 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10626293
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

AS I AM DRIVING ALONG, MY CAR STARTS TO JUMP & SPUTTER & DIES. INFORMATION LIGHT COMES ON WITH "ENGINE FAULT, SERVICE IMMEDIATELY." I TAKE THE CAR IN TO THE FORD DEALER & HE TELLS ME THERE IS NOT A CODE SHOWING UP SO THEY CAN'T DO ANYTHING. I HAVE HAD MY ESCAPE TO THE FORD HOUSE 4 TIMES FOR THE EXACT SAME THING & EVERYTIME, NO CODE SHOWS UP. WHAT THE HECK? IF THE ENGINE DIES & IT TELLS YOU ENGINE FAULT SERVICE IMMEDIATELY HOW CAN THERE NOT BE A CODE SHOW UP? WE WERE ON VACATION THIS WEEKEND AND IT DIES 4 TIMES WHILE WE ARE GONE. I WAS NEARLY REAR-ENDED SEVERAL TIMES BECAUSE IT IS NEVER AT THE SAME RATE OF SPEED! SOMETIMES I AM SITTING AT A RED LIGHT, SOMETIMES I AM DRIVING IN TOWN AT 30 MPH, SOMETIMES I AM ON THE INTERSTATE AT 75 MPH. THIS IS EXTREMELY DANGEROUS FOR ONE THING I COULD BE HIT FROM BEHIND & INJURED ALONG WITH MY FAMILY & GRANDSON, FOR ANOTHER THING WHEN IT DIES, I LOSE MY STEERING & MY BRAKES. NOT GOOD WHEN YOU ARE IN HILL COUNTRY EITHER. I AM TIRED OF FORD NOT DOING ANYTHING ABOUT THIS! I GUESS THEY ARE GOING TO WAIT UNTIL PEOPLE GET KILLED BEFORE THEY FINALLY DO SOMETHING ABOUT IT! SAVING MONEY TO TRADE VEHICLES BEFORE SOMETHING HAPPENS TO MY FAMILY! I ONLY HAVE 21,000 MILES ON THIS VEHICLE AND I THINK IT IS A TOTAL OF 8 TIMES THIS HAS HAPPENED IN THE 13 MONTHS I HAVE OWNED THIS VEHICLE. *TR

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