NHTSA Complaint #10626272 — 2008 FORD EXPLORER

I WAS DRIVING MY EXPLORER DOWN THE ROAD WHEN ONCE AGAIN THE ENGINE SHUT DOWN. LEAVING ME WITH OUT POWER STEERING OR POWER BRAKES. THIS IS MY 2ND TIME REPORTING THIS TO NHTSA. THIS PROBLEM OF SHUTTING DOWN WHILE DRIVING HAS HAPPENED TO ME MANY TIMES BEFORE MOSTLY ON BUSY HIGHWAYS. I HAVE HAD THE EXPLORER TO THE DEALER 3 TIMES THE FIRST 2 TIMES THEY SAID THE CAN NOT FIND THE PROBLEM. ON THE THIRD TIME I ASKED TO SPEAK WITH THE SERVICE MANAGER, AND HE FINALLY ADMITTED THAT IT IS THE POWERTRAIN CONTROL MODULE. HE ALSO SAID THAT MY EXPLORER IS NOT THE ONLY ONE WITH THIS PROBLEM, AND THAT THE PART IS IN SUCH HI DEMAND THAT THE ARE BACKORDER FOR MONTHS. I ASKED IF FORD WAS PLANNING A RECALL AND HIS ANSWER WAS "NO THE PART IS VERY PRICEY AND NO ONE HAS BEEN KILLED YET" NHTSA PLEASE LOOK INTO THIS MATTER, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED BY THIS PROBLEM THAT FORD KNOWS ABOUT, BUT WILL NOT DO ANYTHING TO FIX IT. *TR