NHTSA Complaint #10625790 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10625790
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 16, 2014
Date Filed	August 16, 2014
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

I PURCHASED A 2014 FOCUS SE WITH AN "AUTOMATIC" TRANSMISSION IN NOVEMBER, 2013. AT 8,000 MILES, THE TRANSMISSION BEGAN ACTING MORE STRANGELY THAN USUAL: 1. WHEN TRYING TO ACCELERATE FROM ONE SLOW SPEED TO A SLIGHTLY HIGHER SPEED, CAR WOULD LURCH, HESITATE & ALMOST STALL. 2. WHEN TRYING TO ACCELERATE QUICKLY FROM A SLOW SPEED, ESPECIALLY WHEN GOING UPHILL AFTER A TURN, CAR WOULD SHUDDER & MAKE A RATTLING, SOMETIMES GRINDING, NOISE. 3. WHEN ACCELERATING MODERATELY FROM A STOP, CAR WAS SLOW TO SWITCH GEARS. FORD SERVICE REPROGRAMMED SOME SOFTWARE & REPLACED THE CLUTCH. THEY SAID THE TRANSMISSION SEALS WERE LEAKY, BUT THAT FORD WOULDN'T HAVE THE REDESIGNED REPLACEMENTS UNTIL DECEMBER. A WEEK AFTER THE SERVICE THE CAR IS RUNNING MORE SMOOTHLY. *TR

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