NHTSA Complaint #10625690 — 2012 NISSAN SENTRA

2012 NISSAN SENTRA. CONSUMER WRITES IN REGARDS TO INADEQUATE CABIN HEAT IN WINTER. *SMD THE CONSUMER STATED HE NOTICED THIS PAST WINTER, THE VEHICLE DID NOT HEAT UP TO NORMAL OPERATING TEMPERATURES ON A TIMELY BASIS WHEN THE OUTSIDE TEMPERATURE WAS ROUGHLY 15 DEGREES OR COLDER. INSTEAD, THE COOLANT TEMPERATURE GAUGE MOVED ABOUT 1/3 OF THE WAY AND JUST STAYED THERE FOR AN EXTENDED PERIOD OF 20 MINUTES OR MORE. AS A RESULT, THE HEATER PUT OUT ONLY MINIMALLY WARM AIR. EVENTUALLY, THE VEHICLE FULLY WARMED UP AND THE HEAT OUTPUT WAS NORMAL. THE DEALER WAS AWARE THERE WAS A PROBLEM, BUT WAS UNABLE TO CORRECT IT, AND THEY HAD NOT RECEIVED ANY TECHNICAL ADVICE OR ASSISTANCE FROM NISSAN. *JB NISSAN INFORMED THE CONSUMER, THE CONDITION WAS IDENTIFIED IN OTHER SENTRA'S, BUT THAT WAS HOW THE ENGINE WAS DESIGNED, AND IT WOULD NOT BE CHANGED. UPDATED 09/10/14