NHTSA Complaint #10622520 — 2002 CHEVROLET CORVETTE

JULY 19TH 2014 I PURCHASED A 2002 CHEVROLET CORVETTE Z06 FROM AUTONATION FORD IN LITTLETON COLORADO.JULY 26TH AFTER RETURNING HOME I PARKED THE CAR IN MY GARAGE. WHEN I CAME OUT TO MOVE THE CAR LATER THAT AFTERNOON THE STEERING COLUMN WOULD NOT UNLOCK. THERE WAS A MESSAGE ON THE DRIVER INFORMATION CENTER THAT SAID "SERVICE COLUMN LOCK". I IMMEDIATELY CALLED AUTONATION CHEVROLET, SINCE THE VEHICLE IS CHEVROLET, TO SEE IF I COULD GET SOME ADVICE ON HOW TO RESOLVE THE ISSUE. THE SERVICE MANAGER CHECKED WITH A TECHNICIAN AND I WAS TOLD THAT THE CAR WOULD NEED SERVICE. AUTONATION CHEVROLET REFERRED ME TO AUTONATION BUICK GMC. THE CAR WAS TOWED TO AUTONATION BUICK GMC ON THE MORNING OF JULY 27TH 2014. AFTER DETERMINING THAT THEIR DEALERSHIP WAS INCAPABLE OF DOING THE REPAIR AUTONATION BUICK GMC HAD THE CAR TOWED TO ED BOZARTH CHEVROLET PARK MEADOWS FOR REPAIR. I RESEARCHED THE ISSUE & FOUND OUT THAT THE "SERVICE COLUMN LOCK" ISSUE WAS A RECALL ISSUE IN 2004 FOR CORVETTES. THE "SERVICE COLUMN LOCK ISSUE ALSO EFFECTS THE FUEL SYSTEM AND LIMITS THE CAR TO 2 MPH. FIRST NOTIFICATION OF THE RECALL WENT OUT TO OWNERS ON AUGUST 2ND 2004. I CONTACTED GM ON AUG. 1ST 2014, 1 DAY SHORT OF THE 10 YEAR LIMIT ON RECALL WORK. ED BOZARTH INFORMED ME THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL. I THEN CONTACTED GM CORPORATE TO INQUIRE ABOUT THE RECALL. GM CORPORATE INFORMED ME THAT THE RECALL WORK HAD BEEN DONE ON MY CORVETTE IN 2006. SINCE THE SAME "SERVICE COLUMN LOCK" ISSUE AROSE, THE RECALL WORK FAILED. I ASKED GM CORPORATE IF THEY WOULD COVER THE FAILED RECALL REPAIR AND I WAS TOLD THAT THEY WOULDN'T. I WOULD ASK THAT SINCE GM'S RECALL WORK DID NOT SOLVE THE "SERVICE COLUMN LOCK" ISSUE THAT THEY COVER THE APPROXIMATELY $1500 REPAIR THAT I HAD TO PAY FOR TO GET MY CAR BACK IN A DRIVABLE STATE. *TR