NHTSA Complaint #10622180 — 2012 FORD FIESTA

RIGHT REAR PASSENGER DOOR WILL NOT STAY CLOSED/LATCH. I OPENED THE RIGHT, REAR PASSENGER DOOR TO PUT MY CHILD IN HIS CARSEAT THIS MORNING. UPON CLOSING OF THE DOOR I FOUND THAT IT WOULD NOT LATCH. WE VERIFIED THE LATCH WAS IN THE CORRECT POSITION SO THAT THE DOOR SHOULD CLOSE NORMALLY. HOWEVER THE DOOR WOULD NOT STAY SHUT OR "CLICK" TO LATCH. I HAD TO DUCTTAPE THE DOOR CLOSED TO TAKE HIM TO DAYCARE. I ASSUME THIS MUST BE A MANUFACTURING DEFECT. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR WARRANTY SERVICE THIS AFTERNOON. I SHOULD NOT HAVE TO WORRY ABOUT THE DOORS THAT PROTECT MY CHILDREN MIGHT OPEN AT ANY TIME FOR NO GOOD REASON. I AM CERTAIN THE DOOR HAS NEVER BEEN ABUSED OR CLOSED WITH EXCESSIVE FORCE, EVER. THERE IS SOMETHING REALLY WRONG HERE. *TR