NHTSA Complaint #10622151 — 2009 FORD FOCUS

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT NOTICED THAT BOTH PASSENGER SIDE DOORS, THE REAR DRIVER SIDE DOOR, AND THE EXTERIOR DOOR HANDLES MALFUNCTIONED. THE DOOR HANDLES COULD NOT BE USED TO OPEN THE DOORS. THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT UNLOCK PROPERLY NOR WOULD THEY UNLOCK WHEN USING THE KEY FOB OR ATTEMPTING TO MANUALLY UNLOCK THE DOORS. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE ROD THAT WAS SECURING THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.