NHTSA Complaint #10621883 — 2002 BUICK CENTURY

WHEN I BOUGHT MY 2002 BUICK CENTURY IN 2003, I ASKED THE DEALER TO TURN OFF THE DRL ON THE CAR. THEY INSISTED THEY COULD NOT BECAUSE OF MANUFACTURER & HIGHWAY SAFETY LAWS, BUT SAID I COULD CONTACT THE MFG. BUT THAT IT REQUIRED MUCH PAPERWORK & AN EXTENSIVELY SATISFACTORY REASON FOR THIS TO BE DONE, SO I QUIT ASKING. ONCE AGAIN I HAVE DECIDED TO TRY TO GET THE DRL ON MY CAR TURNED OFF, SINCE IT SEEMS TO CAUSE SO MUCH CONFUSION TO ON COMING TRAFFIC WHEN I AM SIGNALING TO CHANGE LANE OR TURN. I CONTACTED BUICK & GOT CUSTOMER SUPPORT REP, THAT HAD NO IDEA WHAT DRL EVEN IS, & DECLINED TO ESCALATE MY CASE UP. AT BEST SHE TOLD ME TO GO TO A DEALER. SO THE DEALER TELLS ME TO GO THE THE MFG. THEN THE MFG TELLS ME TO GO TO THE DEALER. CAN YOU DO ANYTHING TO HELP ME? ALL I WANT IS TO DRIVE MY CAR WITHOUT THE PARKING LIGHTS ON! I THOUGHT IT WAS ILLEGAL TO DRIVE WITH PARKING LIGHTS ON. *TR