NHTSA Complaint #10621686 — 2002 LEXUS SC430

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10621686
Vehicle	2002 LEXUS SC430
Component	AIR BAGS
Date of Incident	August 12, 2014
Date Filed	August 12, 2014
Mileage	98,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

RECEIVED URGENT SAFETY RECALL NOTICE ON 8/11/2014. CALLED LOCAL DEALER 8/12/2014 A.M. WAS TOLD DEALERSHIP ONLY RECEIVES ONE (1) REPLACEMENT PART PER WEEK SO I HAVE TO BE PUT ON WAITING LIST. APPROXIMATELY 8 PEOPLE AHEAD OF ME! THE LETTER [XXX] , V.P. TOYOTA NORTH AMERICA SENT YOUR AGENCY ON JUNE 19,2014, STATED THE RECALL NOTICE WOULD GO TO AFFECTED CUSTOMERS ONCE "SUFFICIENT REPLACEMENT PARTS BECOME AVAILABLE". THAT WAS 8 WEEKS AGO, YET THEY CAN STILL ONLY SEND ONE PART PER WEEK? THIS IS UNACCEPTABLE AND POTENTIALLY DANGEROUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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