NHTSA Complaint #10621668 — 2005 CHRYSLER 300C

I COULD NOT SHIFT MY CAR OUT OF PARK. I RESEARCHED ONLINE AND FOUND A KNOWN DEFECT IN A SMALL PINK PLASTIC PIECE, CALLED THE TRANSMISSION SHIFTER INTERLOCK LEVER. THIS PART WAS RECALLED DUE TO THIS DEFECT. I CALLED THE DEALER WHO SAID THEY COULD FIX IT ON WEDNESDAY (SIX DAYS LATER) AND THAT I WOULD HAVE TO PAY FOR IT BECAUSE MY CAR WAS NOT INCLUDED IN THE RECALL. FURTHER RESEARCH DETERMINED THAT THE RECALL, SHOWN AS FOR MODEL YEARS 2005-2008, WAS ACTUALLY LIMITED TO MANUFACTURE DATES IN THIS RANGE. MY CAR WAS BUILT IN 2004. THE REPAIR COST $134, INCLUDING THE $13 PART. I CALLED CHRYSLER TWICE AND WAS TOLD THAT THEY WOULD NOT COVER THIS OBVIOUS DEFECT. IT ALSO SEEMS OBVIOUS TO ME THAT THAT NOT COVERING THE FIRST CARS BUILT, IN 2004, IS A CLERICAL OVERSIGHT, AS 2005 WAS THE FIRST MODEL YEAR. THE SAME POOR-QUALITY PLASTIC WAS USED IN 2004 AS IN 2005-2008. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THIS REPAIR, IF NOT ALSO FOR THE 6 DAYS WITHOUT USE OF MY CAR, AND THAT ALL CARS BUILT WITH THIS INFERIOR PINK PLASTIC PIECE SHOULD BE RECALLED. *TR