NHTSA Complaint #10621633 — 2007 FORD FIVE HUNDRED

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10621633
Vehicle	2007 FORD FIVE HUNDRED
Component	ELECTRICAL SYSTEM
Date of Incident	July 11, 2014
Date Filed	August 7, 2014
Mileage	89,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER STOPPED FUNCTIONING AND DISPLAYED READINGS OF ZERO. CONTINUED TO DRIVE AND THE INSTRUMENT CLUSTER BEGAN WORKING A FEW MOMENTS LATER. THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. WHEN THIS HAPPENS THE REVERSE LIGHTS COME ON EVEN WHEN IN DRIVE. THIS, AS WELL AS NO SPEEDOMETER TO ME IS VERY DANGEROUS. I THINK CORRECTIVE ACTION SHOULD BE TAKEN TOWARDS A RESOLUTION. THERE ARE COUNTLESS OTHERS WHO HAVE FILED COMPLAINTS AND CONCERNS REGARDING THIS VERY ISSUE. PLEASE ISSUE A RECALL ON THE INSTRUMENT PANEL REPLACEMENT. I FEEL THE COST OF REPLACEMENT (AS WELL AS A DIAGNOSIS FEE) SHOULD NOT BE ABSORBED BY THE CONSUMER FOR SOMETHING THAT IS NOT NORMAL MAINTENANCE FOR THE VEHICLE!

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