NHTSA Complaint #10621590 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10621590
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	June 1, 2011
Date Filed	August 12, 2014
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SUDDEN LOSS OF POWER STEERING ASSIST, CLOSE CALL AS I VEERING TO AVOID ONCOMING TRAFFIC THRU AN INTERSECTION. DEALER ACKNOWLEDGED THE FAILURE AND REPAIRED AT THE TIME. CAR HAD 2 ADDITIONAL STEERING COMPONENT FAILURES REQUIRING MAJOR REPAIR. MOST RECENTLY, AUGUST 4TH, 2014 MY 18 YEAR OLD DAUGHTER WAS DRIVING AND LOST POWER ASSIST. SHE WAS ABLE TO COAST TO A STOP WITHOUT INCIDENT LUCKILY. DEALER CONFIRMED ANOTHER PUMP FAILURE. THIS ISN'T THE RADIO, OR TIRE NOISE OR A NORMAL WEAR AND TEAR ITEM. POWER STEERING PUMP AND SYSTEM NEEDS TO LAST THE LIFETIME OF THE CAR AS IT'S A CRITICAL ITEM CENTRAL TO SAFETY AND CONTROLLABILITY OF THE VEHICLE. I AM AVAILABLE FOR ANY ADDITIONAL INFORMATION I CAN PROVIDE AS NEEDED. THANK YOU *TR

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