NHTSA Complaint #10621583 — 2006 LEXUS IS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10621583
Vehicle	2006 LEXUS IS
Component	VISIBILITY/WIPER
Date of Incident	July 1, 2012
Date Filed	August 11, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE ENTIRE DASHBOARD AND TOP SECTION OF THE FRONT DOOR PANELS IN MY 2006 LEXUS IS250 ARE BASICALLY MELTING. THE CONSISTENCY HAS DETERIORATED SO DRASTICALLY THAT THE DASH IS SHINY, STICKY AND COVERED IN SMALL NICKS AND SCRATCHES. THE DASH IS SO SOFT EVEN THE SLIGHTEST TOUCH LEAVES A PERMANENT SCAR! EFFORTS TO CLEAN OR TREAT THE DASH/DOOR PANELS ARE USELESS - ANYTHING I USE JUST STICKS. MY CLOTHES HAVE BEEN RUINED BY BLACK STICKY RESIDUE FROM SIMPLY COMING IN CONTACT WITH THE DOOR PANELS. THE SHEEN FROM THE MELTING DASH REFLECTS DIRECTLY ONTO THE WINDSHIELD AT SUCH AN ANGLE THAT IT'S DIFFICULT TO SEE IN SOME LIGHTING. THIS IS OBVIOUSLY A MANUFACTURING ERROR LEXUS REFUSES TO CORRECT. ANY HELP IS GREATLY APPRECIATED. *TR

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