NHTSA Complaint #10621515 — 2014 TOYOTA COROLLA

MY COMPLAINT IS NOT WITH TOYOTA, IT IS WITH THE NEW STANDARDS THAT REQUIRE AN EXTREME ANGLE IN THE HEADRESTS OF NEW VEHICLES. I AM UNABLE TO USE THE HEADREST IN MY CAR UNLESS I ADJUST THE SEAT TO RECLINE AND USE A CUSHION BEHIND ME. THE OWNER'S MANUAL ADVISES AGAINST BOTH PRACTICES, AND THEY DON'T SEEM VERY SAFE TO ME. WHEN I SIT PROPERLY, THE HEADREST FORCES MY CHIN INTO MY CHEST AND CAUSES NECK PAIN AND HEADACHES. THE HEADREST ANGLE IS NOT ADJUSTABLE. MY RESEARCH SHOWS THAT MANY OTHERS ARE HAVING THIS PROBLEM AS WELL. I UNDERSTAND THAT THIS NEW CONFIGURATION IS REQUIRED BY YOUR STANDARDS TO PREVENT WHIPLASH INJURIES IN ACCIDENTS. PLEASE RECONSIDER YOUR RULING ON THIS ISSUE AND ALLOW US TO DRIVE SAFELY AND COMFORTABLY WITH ADJUSTABLE HEADRESTS. IS IT BETTER TO INJURE ALL OF US TO PREVENT WHIPLASH IN THE FEW WHO GET HIT? *TR