NHTSA Complaint #10621076 — 2009 NISSAN ALTIMA

LAST SUMMER (2013), I NOTICED THAT MY DASHBOARD HAD STARTED TO HAVE THIS STICKY GLUEY SUBSTANCE ON IT. AT FIRST, I THOUGHT I HAD SPILLED SOMETHING ON THE DASHBOARD AND SO I STARTED TO CLEAN IT. I'VE USED BOTH CAR WIPES AND BOTH A DAMP TOWEL AND THE SUBSTANCE DOES NOT RUB OFF. RATHER, IT COLLECTED THE FIBERS FROM WHATEVER I'VE USED AND IT HAS GOTTEN WORSE (DUE TO THE HOUSTON HEAT OF THE SUMMER). I THEN CONCLUDED THAT THE DASHBOARD BECOMES STICKY BECAUSE IT IS MELTING. IT'S NOT SO MUCH THE MELTING DASHBOARD THAT GETS ME (EVEN THOUGH IT DOES DIMINISH THE VALUE OF THE CAR, IT'S ONLY A 2009), IT IS THE GLARE THAT THE MELTING DASHBOARD REFLECTS. THE DASHBOARD REFLECTS A POWERFUL GLARE IN MY FRONT VIEW WINDOW AND IT HAS BECOME EXTREMELY DIFFICULT TO DRIVE. I CONSTANTLY HAVE TO WEAR SUNGLASSES IN ORDER TO HELP WITH THE GLARE THAT THE DASHBOARD REFLECTS. OVER THE COURSE OF THE YEAR, THE DASHBOARD HAS GOTTEN SO BAD THAT I HAVE TO ASK A MEMBER OF MY FAMILY TO DRIVE ME TO WHERE EVER I NEED TO GO. THIS IS AN EXTREME PROBLEM. IF THE GLARE IS THIS BAD FOR ME, I CAN ONLY IMAGINE HOW BAD TO MUST BE FOR OLDER GENERATIONS THAT OWN THIS PARTICULAR CAR. THIS SPREADING GLARE HAS THE POTENTIAL TO BE A BIG PROBLEM. IT COULD BE THE ONSET OF MULTIPLE ACCIDENTS AND EVEN MAJOR HARM. AND SO I ASK YOU IF YOU COULD PLEASE HAVE NISSAN FIX THIS PROBLEM. *TR