NHTSA Complaint #10621035 — 2014 CHEVROLET SPARK

REPORTED SEVERAL PROBLEMS WITH THE CHEVY SPARK WITH PURCHASED IN AUG 2013, NO STARTS, AUTO SHUT OFFS, RPM SPIKES AND "NOW" OIL BURNING, BEGINNING OCTOBER 2013 DIRECTLY TO GM COMPANY AT 855-238-0780, 866-790-5600 AND CHEVY HEADQUARTERS AND SEVERAL CHEVY SERVICE CENTERS: ONSTAR SUBSCRIBER SERVICES ACCT# ACCOUNT NUMBER: 139-256-583 AT 1.888.4.ONSTAR ACTIVATED AUGUST 2013 BEGAN SENDING VEHICLE DIAGNOSTIC IN SEPT 2013 WITH AN VEHICLE PROBLEM ALERT FOR THE TRANSMISSION/ENGINE SYSTEMS, I ADDRESSED THIS WITH SEVERAL CHEVY DEALERS AND WAS TOLD AT ONE POINT THAT IT WAS A POSSIBLE REPORTING ERROR BY ONSTAR SINCE THE CHEVY SERVICE CENTER COULD NOT LOCATE OR DUPLICATE THE PROBLEM. THE ISSUES WITH THE SPARK FURTHER DETERIORATED INTO BURNING OIL AND LEAKING OIL PROBLEMS, OF COURSE IT WAS TAKEN TO THE CHEVY DEALERS IN BOTH ENTERPRISE AND [XXX], [XXX] IN INDIANAPOLIS INDIANA AND NOTHING SIGNIFICANT WAS SUPPOSEDLY FOUND ALTHOUGH WHEN CHECKING THE OIL STICK WE CONTINUE TO FIND NO OIL OR LOW OIL LEVELS IN THE CAR, WE THEN HAVE TO REPEATEDLY PUT REPLACEMENT OIL IN THE CAR. TODAY, FRIDAY AUGUST 8, 2014 WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE CAR'S ENGINE LIGHT CAME ON AGAIN, THE OWNER [XXX] ATTEMPTED TO STEER THE CAR OFF THE HIGHWAY BUT WAS HIT FROM BEHIND, THE AIRBAG DID NOT DEPLOY, FORTUNATELY NO ONE WAS KILLED THIS TIME. WE ARE NOT CERTAIN OF THE INJURIES BUT THE OWNER, [XXX] HAS COMPLAINED OF BACKACHE AND HEADACHE, SYMPTOMS OF A POSSIBLE CONCUSSION. WE HATE THIS CAR!!! IT IS A LEMON AND MAY EVENTUALLY KILL SOMEONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR