NHTSA Complaint #10620890 — 2008 GMC ACADIA

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 45 MPH THE TRANSMISSION FAILED. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN ONTO A PARKING LOT AND PLACED IN REVERSE GEAR; HOWEVER, THE VEHICLE DID NOT MOVE. THE VEHICLE WAS TURNED OFF, RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS PLACED IN NEUTRAL GEAR AND PUSHED FROM THE FRONT END HOWEVER, THE VEHICLE WAS DRIVEN TO HER HOME AND LATER TOWED TO A PRIVATE MECHANIC. THERE WAS NO DIAGNOSTIC TEST PERFORMED NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 60,084.