NHTSA Complaint #10620882 — 2004 GMC YUKON XL

THE BRAKE LINES ON MY 2004 XL YUKON WENT OUT LEAVING ME HELPLESS WITH MY 5 YEAR OLD TWIN DAUGHTERS. I WAS OUT DOING ERRANDS YESTERDAY WHEN I WAS TRAVELING 55 MILES AN HOUR ON A MAJOR SIDE HIGHWAY WHEN I WENT TO BRAKE AND MY FOOT WENT STRAIGHT TO THE BOTTOM OF THE FLOOR.... I WAS NOT ABLE TO STOP I WAS PETRIFIED BECAUSE I WAS IN FULL TRAFFIC. I PULLED OFF THE ROAD INTO THE GRASS TO PREVENT AN ACCIDENT. THIS WAS THE MOST FRIGHTENING SITUATION I HAVE EVER BEEN IN. WHEN MY HUSBAND ARRIVED HOME I EXPLAINED WHAT HAPPENED , HE LOOKED UNDER THE TRUCK TO FIND ALL I SAID ALL OF MY BRAKE LINES WERE CORRODED AND RUSTED AND CRUMBLY TO THE GROUND. HE SAID HE NEVER SAW ANYTHING LIKE THIS. WE HAVE HAD SEVERAL USED CARS IN OUR LIFETIME AND THIS IS THE FIRST TO EVER EXPERIENCE BRAKE LINE FAILURE!!!!!! I CALLED GM TO DISCUSS MY DILEMMA AND HOPEFULLY GET HELP WITH THE REPAIR AND CONFIRM MY HUSBANDS FINDINGS. WE WERE ADVISED THEY WILL DO THE TOW TO THE DEALERSHIP FOR THE DIAGNOSTIC,BUT WE WOULD HAVE TO PAY FOR THE DIAGNOSTIC. WE WERE ALSO ADVISED THIS WAS A MAINTENANCE ISSUE. WELL IF WE WOULD HAVE EVER THOUGHT THAT WE WOULD NOT BE IN THIS PREDICAMENT TODAY... WELL HERE I AM STILL WAITING TO HEAR BACK FROM THEM ABOUT THE TOW. I ALSO CALLED THE GM DEALERSHIP AND THEY SAID THEY ARE AWARE OF THE PROBLEM AND THEY HAD SEVERAL CARS IN THERE DEALERSHIP RIGHT NOW FOR BRAKE LINE REPAIR, BUT COULD DO NOTHING WITH ABSORBING THE REPAIR COST. I WOULD HAVE TO GO TO GENERAL MOTORS AND TAKE IT UP WITH THEM.... AT THIS POINT I AM THANKFUL FOR BEING ALIVE WITH MY BEAUTIFUL TWIN DAUGHTERS WHICH COULD HAVE BEEN CRIPPLED , DISMEMBERED OR EVEN DEAD I AM SEEKING FROM GENERAL MOTORS COMPENSATION FOR REPAIRS OF MY BRAKELINES ON MY GM XL YUKON 2004. *TR