NHTSA Complaint #10620787 — 2008 KIA OPTIMA

MY HUSBAND AND DAUGHTER WERE INVOLVED IN AN ACCIDENT WHERE THEY STRUCK A TREE. THE CAR WAS TOTALED AND THEIR WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE. THE IMPACT WAS MORE ON THE PASSENGER FRONT OF VEHICLE. MY DAUGHTER WAS THE PASSENGER AND SHE IS FULL GROWN SO SHE SHOULD OF BEEN DETECTED IN THE SEAT. THE DRIVER SIDE AIRBAG DID DEPLOY THE PASSENGER SIDE DID NOT. I AM VERY GRATEFUL THAT SHE DID NOT SUFFER SERIOUS INJURIES (JUST LACERATIONS FROM SEATBELT). I NOTIFIED KIA MOTORS AND WAS GIVEN A CASE NUMBER. SOMEBODY DID FOLLOW UP WITH ME AND ASKED THAT I SEND PHOTOS AND TOLD ME SOMEONE ELSE WOULD BE CALLING. I SENT THE PHOTOS. I DID RECEIVE THE SECOND CALL FROM KIA AND WAS TOLD THAT THE ENGINEERS INCHARGE OF THE AIRBAGS WOULD BE ON VACATION FOR A COUPLE OF WEEKS AND AS SOON AS THEY CAME BACK AND EXAMINED THE PHOTOS, I WOULD RECEIVE A CALL BACK. THAT WAS FIVE WEEKS AGO. NO FOLLOW-UP AS OF TODAY AUG. 6, 2014. I WAS ALSO TOLD THEY DO NOT HAVE ANY OTHER COMPLAINTS. I TOLD THEM THEY SHOULD GO ON SAFERCAR.GOV AND START READING. I DO HOPE THAT THIS CAR GETS RECALLED. MY HUSBAND AND DAUGHTER WERE VERY FORTUNATE WITH NO SERIOUS INJURIES, BUT SOMEONE MAY NOT BE AS LUCKY NEXT TIME. *TR