NHTSA Complaint #10620710 — 2012 CHRYSLER 200 SERVICE BRAKES

Complaint Details

ODI Number	10620710
Vehicle	2012 CHRYSLER 200
Component	SERVICE BRAKES
Date of Incident	July 16, 2014
Date Filed	August 7, 2014
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AFTER PUTTING ON 4 NEW TIRES AND NEW FRONT BRAKES, WE NOTICED AN ISSUE WITH THE STEERING COLUMN CLUNKING, AND FEELING VERY LOOSE. AFTER THREE TRIPS TO THE SERVICE COUNTER AT A CHRYSLER DEALERSHIP, (YOU WOULD THINK THAT THEY WOULD KNOW WHAT THE PROBLEM WAS), I HAVE FIGURED OUT THE ISSUE THANKS TO YOUTUBE. APPARENTLY, I THERE ARE MANY OTHERS HAVING THE SAME ISSUE. AND, I CALLED CHRYSLER DIRECTLY, AND THE GIRL THAT I SPOKE WITH STATED THAT THE PART HAD BEEN RECALLED ON OTHER CHRYSLER PRODUCTS, BUT NOT ON MY CAR. THIS PART NEEDS TO BE RECALLED. YOU FEEL LIKE YOU ARE DRIVING DOWN THE ROAD, AND THE CAR IS FALLING A PART. YOU FEEL LIKE PARTS COULD FLY OFF AT ANY TIME. VERY DISAPPOINTING! AND, JUST OUT OF WARRANTY. PLEASE VIEW THIS WEBSITE TO UNDERSTAND THE ISSUE. IT EXPLAINS IT IN DEPTH. HTTPS://WWW.YOUTUBE.COM/RESULTS?SEARCH_QUERY=CHRYSLER+200+CLUNKING+PROBLEM. *TR

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