NHTSA Complaint #10620648 — 2013 KEYSTONE COUGAR

THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MATERIAL IS DOUBLED OVER) AND THERE IS A LEAK THERE. WE HAVE TRIED EVERY PATCH MADE AND CANNOT GET THE LEAK STOPPED BECAUSE IT IS ON THE EDGE. THE OTHER 3 CORNERS ON THAT AIR MATTRESS LOOK NORMAL AND ARE JUST FINE, THAT IS HOW I KNOW THAT THE ONE CORNER IS A MANUFACTURER DEFECT. I HAVE CALLED KEYSTONE TWICE, ONCE MORE TODAY, AND THEY SAID THERE IS NO RECALL ON IT SO THEY CANNOT HELP. THESE ARE MANUFACTURERS DEFECTS AND I HOPE YOU CAN HELP. THANK-YOU *TR