NHTSA Complaint #10619429 — 2007 CHRYSLER SEBRING

IN DECEMBER OF 2011 I TOOK MY CAR INTO MOSS BROS. CHRYSLER OF SAN BERNARDINO DUE TO THE AIR BAG LIGHT FOR THE DRIVERS SEAT GOING ON AND OFF. THEY CHECKED THE PROBLEM OUT AND DETERMINED THAT WHEN THE DRIVERS SEAT IS ALL THE WAY BACK THAT THE SEAT ADJUSTER SPRING IS BROKE AND DAMAGED WIRING TO THE SEAT TRACK SENSOR. RECOMMENDED TO REPLACE SEAT ADJUSTER AND WIRING. THESE ARE THE WORDS USED BY THE MECHANIC AS TO WHAT THE PROBLEM IS. CHRYSLER WAS CONTACTED WITH A REQUEST TO REPAIR THE PROBLEM AT THEIR COST, AND THAT WAS DENIED. I HAVE MADE CONTACT WITH CHRYSLER CONCERNING THIS MATTER AND WAS TOLD THE SAME THING, THAT I WOULD HAVE TO PAY TO HAVE THIS PROBLEM REPAIRED. OVER THE LAST TWO YEARS THE PROBLEM HAS COME AND GONE. NOW THE PROBLEM HAS COME BACK UP AGAIN. I AM IN FEAR OF THE AIR BAG GOING OFF ON ITS OWN OR NOT OPERATING PROPERLY IF INVOLVED IN AN ACCIDENT. I AM TIRED OF PURSUING THIS MATTER WITH CHRYSLER AND FINALLY JUST GAVE UP. AFTER TALKING TO A MECHANIC FRIEND OF MINE HE TOLD ME TO CONTACT YOUR AGENCY TO SEE IF YOU CAN GET ME SOME SORT OF SOLUTION TO THIS PROBLEM. RIGHT NOW I AM HAVING THE AIR BAG LIGHT PROBLEM DAILY AND AM VERY CONCERNED ABOUT MY SAFETY AND OTHERS THAT MAY BE IN MY CAR WITH ME. I DO HOPE THAT YOU ARE ABLE TO HELP ME GET THIS PROBLEM TAKEN CARE OF. I CAN NOT AFFORD TO PAY THE $1000.00 PLUS DOLLARS THAT I WAS QUOTED FOR THE REPAIR. I AM A DISABLED SENIOR CITIZEN LIVING ON JUST MY SOCIAL SECURITY DISABILITY AND DO HOPE THAT YOU WILL BE ABLE TO RESOLVE THIS PROBLEM FOR ME. THANK YOU FOR YOUR TIME CONCERNING THIS MATTER AND I DO LOOK FORWARD TO HEARING FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR