NHTSA Complaint #10619123 — 2013 VOLKSWAGEN PASSAT FUEL SYSTEM, DIESEL

Complaint Details

ODI Number	10619123
Vehicle	2013 VOLKSWAGEN PASSAT
Component	FUEL SYSTEM, DIESEL
Date of Incident	August 5, 2014
Date Filed	August 5, 2014
Mileage	32,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I WAS DRIVING MY CERTIFIED 2013 VW PASSAT TDI SEL WITH ONLY 32,100 MILES AT 60 MPH ON A MAJOR HIGHWAY WHEN I HEARD SOMETHING "POP" AND FELT THE CAR SHUDDER. I THOUGHT I HAD A FLAT TIRE BUT NOTICED THE I HAD NO POWER. I CRUISED TO A STOP ON THE SIDE OF THE HIGHWAY AND WAITED TO BE TOWED TO A VW DEALERSHIP. FOUND OUT LATER THE FUEL PUMP HAD "CAME APART" AND IT WILL TAKE 1.5 WEEKS UNTIL IT IS FIXED. VERY TROUBLING PROBLEM WHEN THE CAR HAS SUCH FEW MILES AND WAS STILL UNDER FACTORY AND DEALER WARRANTY. *TR

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