NHTSA Complaint #10619022 — 2013 HYUNDAI GENESIS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10619022
Vehicle	2013 HYUNDAI GENESIS
Component	ELECTRICAL SYSTEM
Date of Incident	May 7, 2014
Date Filed	August 5, 2014
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK AND A KEY SYMBOL ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO PREVENTED THE VEHICLE FROM STARTING. THE DEALER STATED THAT THE SIGNAL FROM THE KEY FOB WAS NOT RECOGNIZED BY THE CONTROL SYSTEM IN THE VEHICLE. THE SYSTEM MODULE WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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