NHTSA Complaint #10618990 — 2014 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10618990
Vehicle 2014 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I BOUGHT MY FOCUS IS LATE APRIL OF 2014. AFTER ONLY A MONTH I STARTED TO NOTICE THAT WHEN I WOULD ACCELERATE AFTER STOPPING FOR A LIGHT OR SIGN, MY CAR WOULD DO THIS "PUTTERING" THING. THEN I GOT CAUGHT IN RUSH HOUR DRIVING HOME AND WOW, ANYTIME I WOULD START TO ACCELERATE IT FELT LIKE I WAS DRIVING A MANUAL FOR THE FIRST TIME. I CALLED FORD AND THEY SAID THAT MY CAR WAS STILL "LEARNING HOW TO DRIVE" AND THAT ONCE I REACHED 1500 MILES THE PROBLEM WOULD GO AWAY. WELL, HERE I AM 4 MONTHS LATER AND 4000 MILES UNDER THE HOOD AND THE PROBLEM STILL HAPPENS ON A DAILY BASIS. I'VE KIND OF LEARNED TO DRIVE WITH IT DOING THAT, BUT IT'S EXTREMELY EMBARRASSING WHEN I HAVE PEOPLE IN MY CAR AND IT'S JERKING AND JOLTING ALL OVER THE PLACE. FORD KEEPS TELLING ME THAT IT WILL GO AWAY, I EVEN HAD ONE GUY TELL ME IT WAS JUST HOW THE CAR DRIVES AND THERE'S NOTHING THEY CAN DO. PERSONALLY, I THINK THAT'S BOLOGNA. HOPEFULLY FORD DOES THE RIGHT THING AND FIXES THIS PROBLEM BEFORE IT BECOMES EVEN WORSE. *TR

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