NHTSA Complaint #10618578 — 2013 CHEVROLET VOLT

THE CAR'S ELECTRICAL / SOFTWARE ISSUES CAUSED (1) ALL OF THE WINDOWS TO ROLL DOWN IN UNISON (IN FOR REPAIR 3 TIMES TO FIX THIS ONE), (2) CAUSED THE CAR TO NOT RECOGNIZE THAT IT WAS IN "PARK", THUS NOT SHUTTING OFF, AND (3) CAUSED THE CAR TO LOSE POWER WITHOUT TOUCHING ANY OF THE BUTTONS ON THE CONSOLE (I.E. THE "DRIVE" BUTTON OR THE "POWER" BUTTON). THE LATEST INCIDENT OCCURRED LAST FRIDAY (AUGUST 1, 2014) WHEN THE CAR JUST LOST POWER WHILE I WAS DRIVING AT 65 MPH ON I-85 NORTH AT AROUND 4:00PM. I HAD TO GET OVER FROM 4 LANES OF TRAFFIC WITH NO POWER AT ALL IN THE CAR AND LUCKILY DID SO WITHOUT INCIDENT. ONSTAR'S DIAGNOSTICS SHOWED THAT THE ELECTRICAL SYSTEM, BRAKING SYSTEM, ENGINE, AND OTHER PARTS OF THE CAR SHOWED THE CAR NEEDED IMMEDIATE ATTENTION. I PUT THE CAR IN PARK AND WHILE STILL WITH ONSTAR THE DASHBOARD LIT UP AND THE POWER BUTTON LIT UP TOO. I HIT THE POWER BUTTON AND DROVE STRAIGHT TO THE RICK HENDRICK CHEVY DEALERSHIP IN DULUTH. WHEN I WENT TO PICK THE CAR UP LATER SATURDAY MORNING, I WAS TOLD THAT THERE'S NOTHING THEY CAR DO BECAUSE THEY CAN'T RECREATE THE PROBLEM. THEY HAVE REFLASHED VARIOUS ECUS, BUT AT THE END OF THE DAY CANNOT "RECREATE" THE PROBLEMS AND CANNOT FIX THEM. SO THEY JUST WIPE THEIR HANDS CLEAN OF THESE ISSUES AND ACT LIKE THEY DON'T EXIST. (THE SERVICE MANAGER ACTUALLY CALLED ME "IGNORANT" ONCE AND LATER APOLOGIZED.) I PRAY IT DOESN'T TAKE PEOPLE DYING IN THESE CARS BEFORE CHEVROLET AND/OR GENERAL MOTORS DOES SOMETHING TO FIX THEM. *TR