NHTSA Complaint #10618482 — 2008 SATURN SKY

THE PURPOSE OF THIS E-MAIL IS TO NOTIFY YOU OF PROBLEMS I'M EXPERIENCING TRYING TO GET THE RECALL ACCOMPLISHED ON MY SKY. I'VE CALLED SCHOLFIELD (THE DESIGNATED REPAIR DEALER FOR MY AREA) MULTIPLE TIMES AND AM GETTING A RUN AROUND. THEY TELL ME THEY CAN'T GET THE PARTS AND IT WILL BE 6-8 WEEKS BEFORE THEY EXPECT A DELIVERY. I'M WANTING TO PUT OUT A NOTICE THAT IF THERE IS AN ISSUE WITH THIS CAR WHILE WAITING FOR AN INEXPENSIVE DEFECTIVE PART, THERE MAY BE OTHER OUTCOMES, MOST ASSUREDLY UNDESIRABLE. WHATEVER CAN BE DONE, NEEDS TO BE DONE AS THIS VEHICLE IS A POTENTIAL THREAT ON THE ROADS AND THAT IS NOT DUE TO MY PERSISTENCE IN TRYING TO GET THE MANDATED RECALL DONE. ACCORDING TO THE LETTER, "YOU SHOULD CONTACT YOUR GM DEALER TO ARRANGE A SERVICE APPOINTMENT AS SOON AS POSSIBLE." I HAVE TRIED TO DO THIS ON NUMEROUS OCCASIONS, ONLY TO BE PUT OFF BY THE SERVICE DEPARTMENT. ANY ASSISTANCE YOU COULD OFFER WOULD BE MUCH APPRECIATED AS THIS DOESN'T SEEM TO BE A PRIORITY FOR THE DEALERSHIP. *TR