NHTSA Complaint #10618037 — 2004 PONTIAC GRAND PRIX

[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR