NHTSA Complaint #10617927 — 2007 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10617927
Vehicle	2007 NISSAN MURANO
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2013
Date Filed	July 31, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

REAR HATCH STOPPED WORKING. SINCE IT CAN ONLY BE OPENED FROM THE INSIDE (WITH THE PANEL REMOVED) THIS IS A SAFETY ISSUE. THERE IS NO HANDLE ON THIS YEAR MODEL THAT WILL WORK WITHOUT ELECTRICAL ASSISTANCE. WHEN THE OPEN BUTTON IS PUSHED (EITHER FROM INSIDE THE CAR OR ON THE KEY FOB) THERE IS NO SOUND INDICATING THAT THE REAR HATCH IS BEING CONTACTED AT ALL. WE HAVE TRIED REPLACING THE FUSE AND A CONTROL MODULE BUT NEITHER OF THOSE HAVE CORRECTED THE ISSUE. THERE ABSOLUTELY SHOULD BE A MANUAL LATCH ON THE REAR HATCH SO THAT IT CAN BE OPENED WITHOUT THE ASSISTANCE OF THE ELECTRICAL SYSTEM. *TR

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