NHTSA Complaint #10617791 — 2012 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10617791
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	July 30, 2014
Date Filed	July 30, 2014
Mileage	21,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR

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