NHTSA Complaint #10617606 — 2008 CHEVROLET COBALT

CHEVROLET DEALERSHIP TOOK POSSESSION OF CAR BEGINNING OF JUNE WITH NOTHING WRONG TO APPEARANCE OR MECHANICALLY ; JULY 18 THEY CALL SAYING THE CAR IS READY TO BE PICKED UP FROM THE WORK ON THE RECALL ISSUE FOR IGNITION SWITCHES. FIRST THEY ONLY WANTED TO GIVE US ONE SINGLE KEY WHEN WE GAVE THEM TWO WITH THE ELEC REMOTES; HOUR LATER THEY PRODUCE 2 KEY/ 2 REMOTES AND APOLOGIZE THAT THEY APPARENTLY LOST THE KEYS AS THEY HAD MOVED THE CAR AROUND MULTIPLE TIME OVER LAST 2 MONTHS....THEN WHEN KEY WILL ONLY START THE CAR AND THE REMOTES DON'T WORK AND DOOR LOCKS CANNOT BE LOCKED OR UNLOCKED; THEY TOLD US TO SCHEDULE TO BRING IT BACK TO PAY TO HAVE IT REPAIRED! THE RECALL WAS ON THE IGNITION WHICH WE WERE TOLD REQUIRED THEY REPLACE IT / MAKE NEW KEYS AND PROGRAM THEM TO THE CAR AND THE DOORS.....THEY DID NOT: DEALERSHIP WAS VERY RUDE SAYING CAR IS OLD ANDMUST HAVE BEEN SOMETHING ELSE WRONG WITH IT..THERE WAS NOT ! AND THAT SOMEONE HAD "SCREWED WITH AND TAKEN OFF A PANEL ON THE COLUMN"..WE NEVER WORK ON OUR OWN CARS. THIS CAR WAS PREVIOUSLY WORKED ON BY ANOTHER CHEVROLET DEALERSHIP SEVERAL YEARS AGO AND THEY SWITCHED OUT THE IGNITION SWITCH BECAUSE OUR SERVICE REP THERE HAD HEARD OF A LOT OF PROBLEMS AND SUGGESTED IT; THIS LATEST REPAIR, WE WERE TOLD TO HAVE IT DONE AGAIN AS THEY DIDN'T KNOW IF THE RIGHT PARTS WERE USED WHEN IT WAS WORKED ON BEFORE. I EXP ALL THAT TO THE DEALERSHIP AND SERVICE MANAGER ADV THEM THEY COULD CALL OR GO ON THEIR SITES ETC AND SEE WHAT WORK WAS DONE ON THIS CAR. THIS CAR IS NOT SAFE IF THEY LEAVE IT WHERE THE DOORS CANNOT BE LOCKED. MY DAUGHTER IS ONE WHO DRIVES THIS AND IS 4 HOURS AWAY FROM HOME AT COLLEGE IN WASHINGTON DC. I'VE CONTACTED CHEVY CUSTOMER SERVICE OVER A WEEK AGO AND STILL NO RESPONSE. AM I SUPPOSED TO GET AN ATTORNEY AT MY EXPENSE, CALL MY CONGRESSMAN, OR WHAT ? *TR