NHTSA Complaint #10617303 — 2007 BMW F800S

TL* THE CONTACT OWNS A 2007 BMW F800S MOTORCYCLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V549000 (WHEELS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS PER THE RECALL. THE VEHICLE WAS INSPECTED AND THE CONTACT WAS ADVISED THAT THE RECALL REPAIR WAS NOT WARRANTED BECAUSE THERE WAS NO SIGN OF WEAR ON THE BEARING OR THE AXLE. THE CONTACT BELIEVED THAT THE RECALL REMEDY WAS NOT SUFFICIENT TO DETERMINE IF THE BEARING OR AXLE WAS WORN AND WANTED THE DEALER TO REPLACE THE BEARING AND AXLE AS A PRECAUTIONARY MEASURE. THE MANUFACTURER WAS CONTACTED AND REFUSED TO REPLACE EITHER COMPONENT UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09-03-14 *BF THE CONSUMER STATED THE RECALL IS AN INSPECTION TO DETERMINE IF A FAILURE HAS OCCURRED NOT IF A FAILURE WILL OCCUR. THE CONSUMER IS CONCERNED THAT THE VEHICLE WILL BECOME UNCONTROLLABLE DURING AN EXTENDED RIDING EVENT. THIS FAILURE HAS OCCURRED ON ANOTHER MOTORCYCLE THE CONSUMER OWNS ALMOST CAUSING A SERIOUS ACCIDENT. THE BEARING AND AXLE ASSEMBLY WAS REPLACED UNDER RECALL. UPDATED 11/18/2014 *JS