NHTSA Complaint #10617133 — 2005 LEXUS RX330

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10617133
Vehicle	2005 LEXUS RX330
Component	STRUCTURE
Date of Incident	January 5, 2009
Date Filed	July 29, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

IN 2009 MY DASHBOARD STARTED CRACKING AND PEELING. I TOOK IT TO LEXUS OF THE PALM BEACHES, WHERE I BOUGHT IT FROM AND THEY REFUSE TO REPAIR IT. THEY TOLD ME THAT I WOULD HAVE TO PAY 2000. FOR THE REPLACEMENT DASHBOARD. I CALLED THE CORP. OFFICER AND COMPLAINED AND RECEIVED A LETTER STATING THAT THEY WOULD GIVE ME 25% OFF FOR THE REPLACEMENT DASHBOARD. THAT WAS UNACCEPTABLE BECAUSE THEIR PRODUCT HAS A DEFECT. I STILL OWN THIS VEHICLE AND THE DASHBOARD IS TOTALLY RIPPED UP. I AM AFRAID THAT THE AIRBAG IS GOING TO BLOW OUT AND CAUSE ME OR MY CHILDREN INJURY. AS OF NOW LEXUS OF THE PALM BEACHES STILL REFUSE TO REPAIR THE DASHBOARD! I AM SEEKING THE ATTORNEY WHO HAS NOW FILED A LAW SUIT. *JS

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