NHTSA Complaint #10617051 — 2007 TOYOTA CAMRY SOLARA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10617051
Vehicle	2007 TOYOTA CAMRY SOLARA
Component	STRUCTURE
Date of Incident	May 1, 2012
Date Filed	July 28, 2014
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I NOTICED MY DASHBOARD WAS STICKY AND CRACKING AND MELTING. I IMMEDIATELY WENT TO THE TOYOTA DEALERSHIP IN POMPANO BEACH. PICTURES WERE TAKEN BY THE DEALERSHIP AND SUBMITTED TO TOYOTA DEMONSTRATING THE DEFECTS. I RECEIVED A LETTER FROM TOYOTA REFUSING TO DO ANYTHING TO FIX THE PROBLEM. I CONTACTED TOYOTA MYSELF AND SPOKE TO SEVERAL PEOPLE IN THE COMPANY VOICING MY CONCERNS AND DEMANDED SOMEONE INVESTIGATE THIS PROBLEM AS I HAVE DONE MY OWN INVESTIGATION NOTING THAT EVERY TOYOTA OF MY MODEL AND AGE HAVE THE SAME ISSUES WITH THE DASHBOARD AND INTERIOR MELTING AND CRACKING. I WAS TOLD BOTH BY LETTER AND ON THE PHONE THAT MY CAR WAS OVER THE WARRANTEE AND THEY WOULD NOT BE RESPONSIBLE . I TOLD TOYOTA THAT THIS WAS A SAFETY HAZARD AND THEIR PRODUCT WAS INFERIOR AND THAT MY 2002 HONDA ACCORD DID NOT HAVE ISSUES MELTING SO WHY SHOULD MY 2007 TOYOTA BE LITERALLY MELTING AND CRACKING. *JS

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Other STRUCTURE Complaints

#11281151 — November 25, 2019 — 2007 TOYOTA SOLARA. CONSUMER WRITES IN REGARD TO DEFECTIVE DASHBOARD AND EXPIRED DASHBOARD WARRANTY REPLACE COVERAG...

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#10669447 — January 1, 2015 — DASHBOARD IS STICKY AND MELTING. *JS

#10661969 — December 3, 2014 — THE DASH OF MY 2007 TOYOTA CAMRY SOLARA BEGAN TO MELT AND CRACK IN 2012, CREATING AN EXTREMELY STICKY SURFACE AS WELL...

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