NHTSA Complaint #10616870 — 2012 DODGE CHARGER

LEAVING WORK I NOTICED MY RADIO SUDDENLY TURNED OFF, DISPLAY SHOWED POWER SAVER MODE. I CONTACTED MY HUSBAND BY CELL PHONE AND HE ADVISED ME TO STOP DRIVING IT BECAUSE THERE HAD BEEN REPORTS OF FIRES, CRASHES AND LOSS OF CONTROL. I WAS TURNING ON TO MY STREET AND I LOST CONTROL OF STEERING, BRAKES, AND ALL POWER IN THE CAR. I WAS COASTING TO PARK AND NOTICED THAT THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. MY HUSBAND CAME DOWN TO LOOK AT THE VEHICLE AND COULD NOT TURN VEHICLE ON AT ALL. NOW, I DRIVE OUR CAR TO AND FROM WORK, A 15 MINUTE TRIP 6 DAYS A WEEK. WE REGULARLY KEEP OUR VEHICLE SERVICED. THIS CAR IS COMING ON A 2 YEAR ANNIVERSAY AND I HAVE PAID FOR A NEW BATTERY, PARTS/LABOR AND DIAGNOSTIC TEST. DEALERSHIP SAYS THAT MY CAR IS SAFE TO DRIVE BUT THE ALTERNATOR IS MAKING A NOISE AND THAT IT CAN LAST FROM 6 MONTHS TO A YEAR OR DIE A WEEK FROM NOW. HOW DRAMATIC IS THAT? CHRYSLER GAVE ME A CASE # AND ADIVSED ME THAT THEY NEEDED TO KNOW WHAT WAS WRONG WITH IT BEFORE THEY OFFERED COST ASSISTANCE. THERE IS NO AMOUNT OF MONEY THAT EITHER COMPANY CAN GIVE ME TO REPLACE THE LOSS OF A LIFE IN MY FAMILY. PLEASE KEEP US SAFE AND FIX THESE DEFECTIVE VEHICLES OFF OF THE ROAD TO PREVENT EVEN MORE UNNECESSARY COLLISIONS. *JS