NHTSA Complaint #10616688 — 2011 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10616688
Vehicle 2011 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 28,920 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WHILE DRIVING TO WORK ON 7/21/14 AT APPROXIMATELY 6:50 AM CST, I OBSERVED A MESSAGE ON MY CAR'S DISPLAY THAT STATED" BATTERY SAVER MODE". I DROVE THE CAR DIRECTLY TO THE DODGE/CHRYSLER DEALER SERVICE DEPARTMENT SINCE I HAD RECENTLY EXPERIENCED A DEAD BATTERY WITHIN THE PAST 60 DAYS AND HAD THE BATTERY REPLACED AT AUTOZONE WITH A NEW BATTERY. I INFORMED THE DEALER OF THE MESSAGE, AND THE DEALER PERFORMED A BATTERY & ALTERNATOR CHECK. I WAS INFORMED THAT THE BATTERY AND ALTERNATOR WERE OK. THE SERVICE ADVISOR STATED THE BATTERY WAS "CHARGED" AS A COURTESY. ON 7/24/2014 I AGAIN RECEIVED THE "BATTERY SAVER MODE" MESSAGE. NO OTHER ELECTRICAL ISSUES WERE OBSERVED ON THIS DATE. ON 7/27/2014 I ATTEMPTED TO START MY CAR AFTER FILLING WITH GASOLINE. IT INITIALLY DID NOT START, BUT STARTED ONCE I SHUTOFF ALL ELECTRICAL ACCESSORIES, SUCH AS RADIO AND PARKING LIGHTS. THE MESSAGE "BATTERY SAVER MODE" WAS OBSERVED ONCE THE CAR WAS IN MOTION. *JS

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