NHTSA Complaint #10616536 — 2000 CADILLAC DEVILLE VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10616536
Vehicle	2000 CADILLAC DEVILLE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	May 30, 2014
Date Filed	July 26, 2014
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ROLLED DOWN FRONT PASSENGER WINDOW USING THE DRIVER BUTTON AND WAS DOWN FOR ABOUT A MINUTE AND THEN AS I TRIED TO BRING IT BACK UP WITH THE SAME BUTTON THE WINDOW CAME UP AND THEN SLAMMED DOWN INSIDE THE WINDOW. THE PLASTIC GUIDES BROKE INSIDE AND HAD TO REPLACE. THE FOLLOWING WEEK, THE REAR DRIVER SIDE WINDOW DID THE SAME THING. TODAY, MY WIFE GOT THE CAR WASHED AND THE ATTENDANT WAS UNABLE TO GET THE PASSENGER REAR WINDOW UP WITHOUT USING HIS HANDS TO HELP PULL IT BACK UP. I'M HOPING I'M NOT HAVING TO REPLACE THAT ONE SOON. IT LOOKS LIKE OTHERS HAVE BEEN HAVING THE SAME PROBLEM. I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON THIS PART! WE ARE ON OUR WAY TO PALM SPRINGS AND I HOPE THIS DOESN'T HAPPEN WHILE WE ARE ON VACATION!!!! *TR

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