NHTSA Complaint #10616488 — 2007 FORD ESCAPE

ORIGINAL OWNER STATED THAT AFTER SHE HAD HAD THE CAR ABOUT 18 MONTHS IT HAD JUST STOPPED ON HER SEVERAL TIMES WHEN SHE WAS ON THE HIGHWAY WITH AND WITHOUT THE WARNING LIGHT COMING ON FIRST. THE VEHICLE WAS CHECKED OUT BY A FORD AGENCY IN VIRGINIA AND THEY COULD NOT FIND A PROBLEM. APPARENTLY, IT HAD HAPPENED SEVERAL TIMES AGAIN BETWEEN 2010 AND 2013, IT WAS CHECKED OUT BY A PENNSYLVANIA FORD DEALERSHIP AND AGAIN, THEY FOUND NOTHING WRONG. SHE STOPPED DRIVING IN 2013 THE CAR WAS SOLD TO A FRIEND WHEN IT HAD ABOUT 127,000 MILES ON IT. AFTER USING IT FOR ABOUT 3000 MILES AND SEVERAL MONTHS WHILE ON A HIGHWAY GOING ABOUT 60MPH THE WARNING LIGHT TO PULL OVER AT ONCE CAME ON. HE DID, TURNED THE ENGINE OFF ,WAITED 10 MINUTES AND STARTED IT UP AGAIN. HE THEN PROCEEDED ANOTHER 20 MILES OR SO AND THE SAME THING HAPPENED. THE LOCAL FORD DEALERSHIP THEN SAID THAT THE "MOTOR ELECTRONICS COOLING PUMP" WAS DEFECTIVE AND NEEDED TO BE REPLACED. APPARENTLY, IT IS A COMMON PROBLEM. MY QUESTION IS THAT IF IT IS SUCH A COMMON PROBLEM, "WHY HASN'T THERE BEEN A RECALL?" THIS IS POTENTIALLY EXTREMELY DANGEROUS! WHY SHOULD THE CUSTOMER HAVE TO PAY OVER $800 TO HAVE A KNOWN DEFECTIVE PART REPLACED? I FEEL THAT FORD HAS BEEN GROSSLY NEGLIGENT IN NOT ACTING ON THIS.