NHTSA Complaint #10616456 — 2011 DODGE CHARGER

I HAVE A 2011 DODGE CHARGER V6 SE. WELL THE FIRST THING THAT HAPPENED WAS THAT THE CAR WENT DEAD ON MY WIFE AND 2 SMALL CHILDREN. I TOOK IT TO A DEALERSHIP AS REQUESTED BY DODGE REPRESENTATIVE. THEY TOLD ME I HAD A BAD ALTERNATOR HOWEVER I COULD NOT PAY FOR THE ALTERNATOR SO I REQUESTED TO JUST PICK UP MY VEHICLE. BEFORE LEAVING I GOT THE MECHANIC TO TEST MY BATTERY. TURNS OUT I HAD A BAD BATTERY. PROBLEM SOLVED BUT HE STILL TOLD ME I HAD A BAD ALTERNATOR.. THIS WAS 5 MONTHS AGO. WELL ABOUT A MONTH AGO MY TIRE PRESSURE SENSOR LIGHT CAME ON, THEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND I CANNOT USE CRUISE CONTROL. WAS TOLD I WAS ELIGIBLE FOR A RECALL BUT I WOULD HAVE TO PAY FOR DIAGNOSIS AND POSSIBLY REPAIR IF THE PROBLEM WAS DEEMED NOT UNDER RECALL. I AM CURRENTLY UNEMPLOYED AND CANNOT AFFORD FOR THE DEALERSHIP TO GIVE ME THE RUN AROUND AGAIN. WELL YESTERDAY MY WIFE WAS DRIVING OUR 2 SMALL CHILDREN AROUND AND EVERYTHING STARTED CUTTING OFF WHILE SHE WAS GOING DOWN THE ROAD. SHE PULLED OFF THE HIGHWAY THANKFULLY JUST AS THE CAR CUT OFF. I JUMPED THE CAR OFF AND USED A VOLTMETER TO CHECK THE BATTERY AS THE CAR WAS RUNNING. THE BATTERY VOLTAGE WAS STEADILY DECLINING AS THE CAR RAN INDICATING THE ALTERNATOR HAS GONE BAD. AFTER TALKING TO DODGE REPRESENTATIVE AGAIN THEY SAID I MAY BE ELIGIBLE FOR A REDUCED BILL FROM THE DEALERSHIP BUT I WOULD HAVE TO TAKE IT TO THEM FOR THEM TO DIAGNOSE. THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE I GOT IT AND IT HAS LEFT ME AND MY FAMILY STRANDED NUMEROUS TIMES. VERY UNHAPPY WITH DODGE AND THE DEALERSHIP. I SEE WHERE YOU ARE INVESTIGATING THE ALTERNATOR FAILURES AND I WOULD REALLY APPRECIATE ANY HELP YOU CAN INCUR. *TR