NHTSA Complaint #10616425 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10616425
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	February 19, 2011
Date Filed	July 25, 2014
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FIRST INCIDENT: PARKED CAR AT GAS STATION FUEL PUMP, WHEN WE GOT IN TO MOVE THE CAR IT DID NOT HAVE POWER STEERING. WRESTLED THE CAR TO THE FRONT OF THE GAS STORE AND WENT INSIDE, WHEN WE RETURNED TO THE CAR AND STARTED IT, THE POWER STEERING WORKED. SECOND INCIDENT: JULY 18,2014, SAME THING HAPPENED AFTER A STOP AT A STORE. POWER STEERING COMPLETELY OUT ADVANCE TRACK LIGHT STAYS ON. HAD TO GET TOWED. FIX TOOK FOUR WEEK WORK DAYS. THE INVOICE SAYS EB5Z*3504*A GEAR ASM-STEERING WAS REPLACED. *TR

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