NHTSA Complaint #10616288 — 2003 FORD EXPLORER

THE CAR WAS IDLING ROUGH AND THE "SERVICE ENGINE" LIGHT KEPT COMING ON, EVEN AFTER I HAD THE AUTO REPAIR SHOP (PEP BOYS) CHECK AND FIX THINGS. THEY ADVISED ME TO GO TO THE FORD DEALER, AND SAID IT MAY BE THE TIMING CHAIN. FUTURE FORD RAN DIAGNOSTIC, SAID IT MAY BE TIMING CHAIN BUT HAVE TO OPEN ENGINE TO VERIFY. ESTIMATE FOR REPAIRS $1500 TO OPEN ENGINE AND $2500 TO FIX). DID NOT HAVE WORK DONE YET. THE ENGINE HAS A LOUD RATTLING SOUND THAT STARTED SUDDENLY AND HAS GOTTEN WORSE, AND INCREASES UPON ACCELERATION. THERE IS AN OILY SMELL. AT STOP LIGHT WHEN IDLING, THE IDLE IS SLOW AND A LOUD KNOCKING SOUND - IDLE SOUNDS LIKE CAR IS ABOUT TO SHUT OFF. THE NORMAL IDLE SOUND FOR THE CAR IS SMOOTH AND LIKE A SOFT HUM. CALLED FORD TO SEE IF THERE IS A RECALL FOR THIS PROBLEM, AS THERE ARE MANY COMPLAINTS SIMILAR TO MINE THAT ARE LISTED ON THE FORD WEBSITE ABOUT SEVERAL YEARS OF THE FORD EXPLORER. MILEAGE NOW IS 150,000 MILES. FORD SAID THERE IS NO RECALL, BUT KEEP RECEIPTS FOR WORK DONE IN CASE OF ONE IN THE FUTURE.