NHTSA Complaint #10615827 — 2007 CHRYSLER 300C

COOLING FAN SEPARATED FROM ITS ASSEMBLY WHILE PULLING OUT ONTO A BUSY HIGHWAY FROM MY NEIGHBORHOOD. THE FAN SHATTERED AND TORE INTO MY RADIATOR CREATING A MAJOR ANTIFREEZE DUMP OUT OF THE RESERVOIR. THOUGHT I WAS HIT FROM BEHIND HOWEVER THERE WAS NO CAR BEHIND ME. THERE WAS NOT ANY AUDIBLE WARNING INDICATORS OR DASH LIGHTS WARNINGS IMMEDIATELY AFTER THIS FAN FAILURE IN WHICH THE A/C CONTINUED BLOWING COLD AIR. WITHIN 3 MIN OF FAILURE AS I SET AT A TRAFFIC LIGHT THE COOLING TEMP LIGHT CAME ON. I VEERED OFF AND PULLED INTO JIFFY LUBE AND FOUND OUT I HAD A ANTIFREEZE LEAK DUE TO LOOKING AT A POOL OF RED LIQUID ON THE GROUND...THE MECHANICS POURED WATER INTO THE RESERVOIR AND WE ALL NOTICED WATER POURING RIGHT OUT....AS WE LET THE CAR COOL WE ATTEMPTED TO RESTART VEHICLE AND THE IGNITION WOULDN'T TURN ON. ....HAD MY CHRYSLER TOWED TO THE DEALERSHIP AND THEY QUOTED A $8000 FIX WHICH INCLUDED $4000 OF IT FOR A REFURBISHED ENGINE DUE TO CYLINDER HEAD DAMAGE...THE DAMAGE ALL HAPPENED WITHIN 5 MINUTES OF FAILURE.....DONE SOME RESEARCH ONLINE AND FOUND THERE IS A 2006- 2008 DODGE CHARGER, DODGE MAGNUM, AND CHRYSLER 300 RECALL "CUSTOMER SATISFACTION NOTIFICATION L08 ENGINE COOLING FAN JUNE 2011". RECALL STATES THAT THE COOLING FAN FAILS AND COMES OFF IN HOT CLIMATE TEMPERATURE STATES. THIS WAS THE SAME EXACT FAILURE I HAD EXPERIENCED AND WAS TOLD BY CHRYSLER I WAS NOT COVERED BECAUSE MY SALES CODE HAD TO BE SALES CODE XDL OR XDK...SAME EXACT SITUATION HAPPENED TO MANY OTHERS INCLUDING ONE A FEW WEEKS BEFORE MINE IN WHICH CUSTOMER WAS DENIED. CHRYSLER WAS CALLED MULTIPLE TIMES AND HAVE HAD 2 CUSTOMER SERVICE REPS HANG UP IN MY GIRLFRIEND'S FACE AS SHE WAS EXPLAINING TO THE REPS HOW THIS FAILURE WAS THE SAME EXACT FAILURE. THERE NEEDS TO BE AN ADDITIONAL RECALL INVESTIGATION INTO THESE COOLING FANS BEFORE SOMEONE ENDS UP SEVERELY INJURED IMMEDIATELY. *TR